Case Study: Dermalogica boosts conversion and reduces payment failures with Mollie

Dermalogica - Customer Case Study

Dermalogica, the luxury skincare brand, needed a payment solution that could support subscription sales and offer buy-now-pay-later options after its previous setup no longer met its needs in France. It chose Mollie, using its Payments product to simplify online checkout and support recurring payments alongside flexible payment methods.

With Mollie, Dermalogica implemented Klarna and other payment options quickly and seamlessly, with support from agency partner Studio Zerance. The result was a 3% increase in online conversion rate after 12 months, while Klarna lifted average basket size from about €100–€115 to €220 and helped drive larger routine-based orders.

Dermalogica

Léna Croizard

Digital Project Manager