Mollie
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Case Study: Decoflora enhances customer experience and expands payment options with Mollie
A Mollie Case Study
Decoflora - Customer Case Study
Decoflora, a UK-based seller of artificial silk flowers, needed a seamless and discreet payment solution for its growing online business that could support both B2B and B2C customers. The founder, Helen Benson, specifically wanted a payment service provider that would operate subtly in the background without prominent branding and offer a variety of payment options to improve the checkout experience.
Mollie provided the solution with its payment platform, which integrated cleanly with Decoflora's WooCommerce store. The key benefits included a wide range of payment methods like standard cards, PayPal, and Apple Pay, along with the crucial support of a dedicated human contact for quick assistance. As a result, Decoflora gained a reliable, unbranded payment process that met customer expectations and supported the company's sustained growth, including a significant doubling of orders during the pandemic.
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Decoflora
Helen Benson
Founder