Case Study: Crisp simplifies supermarket payments and boosts convenience with Mollie

A Mollie Case Study

Preview of the Crisp Case Study

Crisp - Customer Case Study

Crisp, a supermarket app focused on delivering high-quality fresh food, needed a seamless payment solution to support its unique business model. The company required a highly integrated and flexible system that would allow customers to easily modify their orders after payment, a groundbreaking feature vital to their convenience. They chose Mollie to handle their payments.

Mollie provided a seriously good payments platform that was easy for Crisp's technical team to integrate and adapt, avoiding the need for a lengthy implementation process. The solution enabled the use of direct debit, which was crucial for allowing customers to add items to an order after it was placed. This capability was a gamechanger for customer convenience and contributed to a smooth checkout experience with high conversion.


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Crisp

Michiel Roodenburg

Chief Financial Officer


Mollie

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