Case Study: OnQ achieves scalable cross-platform device management with Moki

OnQ Wanted A Specialized Mobile Device Management Solution To Support Their Interactive Digital Displays and Moki was able to help

OnQ works with top brands and retailers to create interactive retail experiences, but it needed a specialized mobile device management solution to support its growing network of connected digital displays. Before switching, the team struggled with a legacy MDM platform that had recurring technical issues, limited support, and difficulty managing Android, iOS, and BrightSign devices at scale.

Moki provided a cross-platform MDM solution that let OnQ manage thousands of devices from one place and streamline deployment and configuration. With Moki, OnQ said setup could be completed in as little as 8 clicks, downtime and troubleshooting were reduced, and support improved significantly, with average response times of 7 minutes and a 92% first-interaction solve rate.

OnQ

Jason Seed

Chief Operating Officer