Case Study: Hebron Public Schools supports remote learning with Mojo Helpdesk

Hebron Public Schools (Connecticut, USA) Uses Mojo Helpdesk To Support Remote Work And Learning

Hebron Public Schools in Connecticut partnered with Mojo Helpdesk to replace an outdated ticket management system that only worked onsite. As the district expanded remote learning, staff needed a help desk that could be accessed from anywhere by teachers, parents, students, and IT support.

Mojo Helpdesk provided a cloud-based, SaaS help desk solution that worked remotely and integrated easily with G Suite. With Mojo Helpdesk, Hebron Public Schools was able to support 1,792 users with just 2 IT agents, respond to issues faster, and improve the learning experience anytime and anywhere, while also keeping costs down.

Hebron Public Schools

Bill Holmes

Responsible for IT support