Case Study: Viajes Intermex cuts proposal creation time from days to hours with MOGU Platform

Viajes Intermex cuts proposal time by 90% with MOGU Platform

Viajes Intermex, a travel agency based in Mexico City, faced a significant challenge with its manual process for creating client proposals. The task required agents to spend days gathering information, drafting itineraries from scratch in PDFs, and manually searching for and pasting photos. This inefficient workflow did not scale for their 200-person team and resulted in inconsistent, unprofessional documents that failed to meet modern client expectations. They turned to the MOGU Platform to find a solution.

By implementing the MOGU Platform with integrated artificial intelligence, Viajes Intermex automated and streamlined its proposal creation. The solution enabled the agency to generate professional, digital proposals and respond to clients in hours instead of days. According to MOGU, this resulted in a 90% reduction in time per proposal, with the maximum time for a quote now taking just one to three hours, making the process 20 times faster and completely digital.

Viajes Intermex