Case Study: East-coast based Allergy Practice improves billing and operations with ModuleMD

East-Coast Based Allergy Practice Company - Customer Case Study

The customer, an east-coast based allergy practice, was experiencing significant operational and financial challenges. They struggled with a previous EHR system, HealthFusion, which required them to build all their templates from scratch. Furthermore, their in-house billing was failing to submit claims on time or follow up on rejections, leading to substantial revenue loss. They turned to ModuleMD for its EHR and managed billing services.

ModuleMD provided a pre-built EHR template system that perfectly suited an allergist's workflow, eliminating the need for the practice to build their own. The vendor's managed billing service took over their revenue cycle management in spring 2019. The solution successfully got the practice back on track, significantly reducing their list of billing follow-ups and improving their financial outlook.