Case Study: Wounded Warrior Project builds a safer gaming community with ModSquad

Wounded Warrior Project engages 170,000 members with ModSquad

Wounded Warrior Project, a nonprofit supporting U.S. veterans, needed a cost-effective solution to moderate its 24/7 Discord gaming community for its 170,000 members. Their small internal team was unable to provide the constant coverage and specialized Discord expertise required to ensure the trust and safety of their community. They turned to ModSquad for Discord moderation services.

ModSquad assembled a team primarily composed of veterans and their family members, including the project manager, to provide expert moderation and community engagement. This solution ensured a safe environment where moderators could connect personally with members, spot those in crisis, and escalate issues to WWP for intervention. The outcome was that WWP could rest easy knowing the safety of its warrior members was in good hands, with ModSquad providing a critical net for when things happen.

Wounded Warrior Project