Case Study: University of North Carolina Greensboro improves campus app governance with Modo Labs

UNC Greensboro launches UNCG Mobile in 2 months with Modo Labs

The University of North Carolina Greensboro (UNCG) faced the challenge of building and maintaining a campus mobile app that required both technical expertise from IT and strategic input from communications, two departments that often operate in silos. To avoid this, UNCG partnered with vendor Modo Labs, using the Modo Campus platform, to create an app that needed to be more than just a portal for academic information and also required a governance model that would ensure its long-term success and relevance.

The solution from Modo Labs was a low-code, no-code platform that enabled distributed authorship, allowing various campus departments to easily push timely and accurate information through the app. The key to UNCG's success was implementing a shared governance model funded equally by IT and Communications, with a dedicated liaison working across both departments. This approach, powered by Modo Labs, ensured strong coordination, prevented the app from becoming outdated, and quickly gained executive buy-in, with a functional first draft being ready for review in just a couple of months.

University of North Carolina Greensboro (uncg)