Case Study: UpCoop achieves faster sales team ramp-up and consistent skills development with Modjo

UpCoop successfully launched a new offering thanks to effective sales training

UpCoop, a cooperative group focused on employee well-being and purchasing power, faced a challenge in quickly ramping up its sales teams for a new product launch. Their managers were spending significant time manually reviewing sales calls, which was an inefficient process for identifying coaching needs and weaknesses. To address this, they implemented Modjo's AI call scoring solution.

By using Modjo, UpCoop automated the process of identifying key moments and improvement areas in sales interactions. This provided managers with significant time savings and ensured consistent, skills-based coaching. The solution was unanimously adopted by 100% of the sales staff and managers, guaranteeing the successful nationwide rollout of the new sales pitches. Modjo's dedicated support and a focus on data protection were key to this successful change management.

UpCoop

David Soares

Sales Director for SMEs