Case Study: PayFit boosts SDR performance and saves coaching time with Modjo

"Modjo, a tool dedicated to improving our commercial pitch and sales processes

PayFit, a SaaS provider for payroll and HR management, faced significant challenges with its Sales Development Representative (SDR) teams. Their processes were highly manual, with time-consuming follow-up emails and a lengthy 12-week onboarding period for new hires. Managerial coaching was inefficient, as it required switching between multiple tools to provide feedback. To address these issues, PayFit turned to the vendor Modjo for a solution.

By implementing Modjo, PayFit automated its follow-up emails and utilized the Modjo Library to centralize best practices. The platform's AI-powered call reviews helped managers provide targeted feedback. This resulted in SDRs saving 30 minutes per day, a two-week reduction in onboarding time, and managers reclaiming three hours per week for coaching, leading to a noticeable improvement in sales performance.

PayFit

Pablo Calvo

Head of Sales