Case Study: Indy halves onboarding time for sales staff with Modjo

Halve the onboarding time for new sales staff with Modjo!

Indy, a company that provides accounting software, faced a challenge in scaling its rapidly growing sales team. Before using Modjo, their coaching process for onboarding new staff and improving performance was inefficient, relying on a cumbersome method to replay calls from their phone provider. They needed a better way to identify and share best practices from top performers to accelerate training.

By implementing Modjo's conversational intelligence platform, Indy was able to create a library of call examples and facilitate targeted coaching and asynchronous feedback. The solution from Modjo halved the onboarding time for new sales staff, allowing them to make their first appointments by the Thursday of their onboarding week instead of after more than a week. The tool became essential for both new and senior salespeople to quickly access best practices and improve performance.

Indy

Martin Dambrine

Sales Operations