Case Study: Doctolib achieves a 44% higher conversion rate with Modjo

Doctolib spreads best practices across teams and transform the customer experience

Doctolib, a fast-growing healthcare technology company, faced the challenge of onboarding a high volume of new sales representatives while maintaining its company culture and improving team performance. They needed a coaching tool to transmit best practices and enhance sales skills at scale. The company chose to implement the Modjo platform to address this.

By using Modjo, Doctolib established a new learning routine. The tool allowed managers to provide quicker, more effective feedback and enabled sales reps to share advice and best practices easily. The results were significant; an internal study found that new employees generated twice as much revenue with Modjo, and top users of the platform generated 70% more Monthly Recurring Revenue (MRR) than occasional users. Modjo helped Doctolib substantially improve its sales conversion rates and team cohesion.

Doctolib

Steve Abou Rjeily

Co-founder & Sales Director