Case Study: South Central Transit Authority improves rider safety and contactless ticketing with Modeshift

South Central Transit Authority equips 100+ buses in 6-month pilot with Modeshift

The South Central Transit Authority (SCTA) needed to implement a contactless ticketing system to improve customer experience and ensure the safety of its riders and personnel, a challenge heightened by the COVID-19 pandemic. The agency partnered with Modeshift, which proposed its 360-degree mobility platform to address these needs.

Modeshift's solution provided SCTA with a full suite of tools for account-based fare collection and contactless ticketing. To demonstrate its effectiveness, Modeshift initiated a six-month pilot program that equipped over 100 buses with validators. The platform also gave SCTA the capability to manage daily operations and utilize real-time reporting to track vital performance metrics.

South Central Transit Authority