Case Study: RAT Craiova achieves 20% increase in ticket revenue collection with Modeshift Fare Collection

RAT Craiova - Customer Case Study

RAT Craiova, the public transit operator in Craiova, Romania (population ~269,000; ~140 buses; ~21M rides/year), faced fare collection problems, low passenger satisfaction and a low fare-recovery ratio on a tight budget. To modernize without replacing existing hardware, RAT Craiova engaged Modeshift and adopted the Modeshift Fare Collection solution, including an account-based ticketing system.

Modeshift implemented Romania’s first account-based ticketing rollout with an end-to-end automated fare collection and CAD/AVL solution that reused legacy equipment, ran on a pay-as-you-go model, and added a mobile app with flexible payment and discounted subscriptions. Modeshift’s system delivered real-time data, simplified monitoring and validation, and—while avoiding a large upfront investment—boosted ticket revenue collection by 20% and helped increase ridership.

RAT Craiova

Sorin Manda

General Manager