Case Study: Tri City Urology improves revenue cycle and achieves 50% faster payments with Modernizing Medicine's Healthcare IT Suite

Tri City Urology Improves Their Revenue Cycle and Experiences 50% Faster Payments with ModMed Urology

Tri City Urology, a Michigan-based practice with eight locations and over 30 years of urologic care, struggled with inefficient paper charts and a failed EHR implementation that threatened revenue and workflow. Needing better documentation, billing reliability and reporting, the group sought an all-in-one urology solution that could streamline operations and protect their revenue cycle.

After implementing ModMed Urology (EMA and PM), the practice gained urology-specific documentation, automated coding suggestions, eligibility checks and robust Analytics, plus electronic remittance posting. The changes sped payment turnaround by 50%, reduced denials, improved collections, saved more than 20 hours a week, and enabled faster, cleaner claims and easier reporting — with staff citing improved efficiency and strong vendor support.

Tri City Urology

Glenn Kershen

Tri City Urology