Case Study: Thomas Eye Group achieves a smooth EHR and practice management implementation with Modernizing Medicine's Healthcare IT Suite

Thomas Eye Group Switches EHR Systems and Successfully Implements the modmed® Ophthalmology Suite

Thomas Eye Group, a growing ophthalmology practice, needed a more stable EHR and practice management system after nearly 15 years on a server-based platform that became slow, unstable, and sometimes shut down entirely as locations and users increased. The practice wanted a solution that could reduce patient wait times, improve efficiency, and support better patient and staff experiences, so it evaluated multiple options and chose Modernizing Medicine's Healthcare IT Suite, including the modmed® Ophthalmology Suite.

Modernizing Medicine's Healthcare IT Suite implemented EMA and Practice Management with a strong change-management and training plan that included staff communication, leadership town halls, case studies, themed training events, and sandbox practice sessions. The result was a smoother go-live and strong staff buy-in, helping Thomas Eye Group move from paper-dependent downtime to a more reliable, growth-ready platform that supported its goals for improved efficiency, patient satisfaction, and morale.

Thomas Eye Group

Ashley Tibbits

Senior Project Manager of Implementation