Case Study: Sona MedSpa and The Dermatology Center improve patient satisfaction and save time with Modernizing Medicine's Healthcare IT Suite

Sona Dermatology & MedSpa Improves Patient Satisfaction and Saves Time With EMA® EHR System

Sona MedSpa and The Dermatology Center merged to create a comprehensive medical and cosmetic dermatology model, but their growing 18-location practice was held back by paper charts and an outdated EHR that couldn’t support efficient documentation or MIPS tracking. They needed a scalable, easy-to-use system that would help providers work faster and maintain consistent records across locations. Modernizing Medicine’s Healthcare IT Suite, including the EMA® dermatology EHR, was chosen to support that transition.

Modernizing Medicine’s Healthcare IT Suite implemented EMA to streamline documentation, ePrescribing, photo capture, billing support, and MIPS reporting. The solution saved time across workflows, cut task creation from 10–15 minutes to less than 5 minutes, improved provider efficiency, and boosted patient satisfaction by keeping visits more interactive and less burdened by technology.

Sona MedSpa and The Dermatology Center

Thomas C. Yu

Dermatologist/MOHS Surgeon and Chief Medical Officer