Case Study: Shenandoah Dermatology & Aesthetics achieves scalable practice growth and improved efficiency with Modernizing Medicine's Healthcare IT Suite

Shenandoah Dermatology & Aesthetics Scales Up and Improves Operations With ModMed Dermatology

Shenandoah Dermatology & Aesthetics, a fast-growing dermatology practice in Virginia, expanded from one provider to eight providers across eight locations and needed software that could scale with its growth. The practice faced challenges with communication, revenue-cycle visibility, patient engagement, and payment errors, so it turned to Modernizing Medicine's Healthcare IT Suite, including EMA EHR, Practice Management, ModMed BOOST, ModMed Pay, and Patient Engagement tools.

Modernizing Medicine's Healthcare IT Suite implemented an integrated, all-in-one dermatology solution that streamlined workflows, improved billing oversight, and reduced manual payment steps. The results included a faster DSO of about 27 days, 60% of AR staying new, fewer payment errors, reduced no-shows through automated reminders, and easier self-scheduling that lowered call volume for the eight-site practice.

Shenandoah Dermatology & Aesthetics

Danielle Orren

Practice Manager