Case Study: Charleston GI achieves higher patient payments with Modernizing Medicine's Healthcare IT Suite

SENTA Partners scales its PE-backed growth strategy by unifying operations and consolidating systems with ModMed

Senta Partners, a multi-site gastroenterology practice, needed to improve revenue cycle performance, patient experience, and communication while reducing manual work. It turned to Modernizing Medicine's Healthcare IT Suite, using gGastro and Klara patient collaboration tools as part of the ModMed suite.

Modernizing Medicine's Healthcare IT Suite streamlined front-desk and procedure communication and simplified patient messaging with text-to-pay and Klara. The practice saw an 88% increase in clinic patient payments, a 20% increase in endoscopy center payments, a 30% reduction in patient check-in time, and a 50% reduction in procedure touchpoints.

Senta Partners

Christopher Bivins

Senior Project Manager