Case Study: Physicians Pain Center achieves 30 hours/week time savings and streamlined operations with Modernizing Medicine's Healthcare IT Suite

Saving 30 Hours per Week and Improving Operations by Switching to ModMed Pain Management

Physicians Pain Center, a multidisciplinary pain management practice treating spine, musculoskeletal, neurological and cancer-related pain, was spending excessive time on documentation and administrative tasks after a decade on their previous system. Their main goal was to regain personal and staff time by reducing clicks and after-hours charting without disrupting patient volume.

They switched to ModMed Pain Management (EMA + Practice Management) with a painless go-live supported by sandbox testing and training, and quickly returned to full schedules. The practice saved about 30 staff hours per week, cut after-hours charting from 50% to 15%, eliminated several third-party vendors (including payment and MIPS services), sped up billing to improve cash flow, and streamlined scheduling, authorizations and ERA posting.

Physicians Pain Center

Kimberly Palmer

Office Manager