Case Study: Midwest Medical Specialists achieves more efficient, integrated specialty care with Modernizing Medicine's Healthcare IT Suite

Midwest Medical Specialists improves outstanding collections and billing time for their multi-specialty practice

Midwest Medical Specialists, a practice with both ENT and dermatology providers, faced disconnected workflows because it used separate EHR and practice management systems that weren’t built for its specialty mix. The team needed a more unified way to document care, manage payments, and support patients across specialties, and turned to Modernizing Medicine’s Healthcare IT Suite, including ModMed and related tools like ModMed Pay and Klara.

Modernizing Medicine’s Healthcare IT Suite helped Midwest Medical Specialists streamline operations with integrated specialty-specific workflows, online patient engagement, and automated payment processes. The practice cut daily payment reconciliation time from 90+ minutes to 30 minutes, saving about 20 hours per month, reduced accounts sent to collections by 13%, and lowered no-show rates by 5%, while also easing front-desk workload and improving patient scheduling and communication.

Midwest Medical Specialists

Savannah Leonard

Billing Manager