Case Study: Johnson City Eye Clinic and Surgery Center achieves streamlined workflows and time savings with Modernizing Medicine's Healthcare IT Suite

Johnson City Eye Clinic and Surgery Center Streamlines Workflows and Saves Time With All-In-One Ophthalmology System

Johnson City Eye Clinic and Surgery Center, a multi‑specialty ophthalmology practice founded in 1942 with eight physicians and 100+ staff serving several states, found its legacy EHR no longer met clinical and operational needs. The practice needed a modern, user‑friendly, all‑in‑one solution that would support their ASC, improve documentation and MIPS tracking, and offer flexible iPad and desktop workflows for providers and scribes.

They implemented the ModMed Ophthalmology suite—EMA EHR, Practice Management, and modmed ASC—using super users and on‑site trainers for a smooth go‑live. The system’s virtual exam room, protocol templates, automated coding suggestions, integrated DICOM image management (saving up to 15 minutes per patient), and a functional patient portal streamlined workflows, improved documentation accuracy, boosted staff and provider satisfaction, and created a lasting support relationship.

Johnson City Eye Clinic and Surgery Center

Tony Turner

Chief Information Officer