Case Study: Eye Care Center of Northern Colorado achieves streamlined billing and faster documentation with Modernizing Medicine's Healthcare IT Suite

Experiencing a Seamless Transition With ModMed Ophthalmology

Eye Care Center of Northern Colorado, a 14-provider, four-location practice specializing in retina, cornea, glaucoma and oculoplastics, struggled after a year with an EHR/practice management system that was slow, unstable and produced frequent billing and claims errors. The prior vendor’s software created cumbersome workflows (for example, 12 clicks to add an insurance card), limited visibility across providers, and persistent posting and claims issues, prompting the practice to look for a reliable alternative.

The practice implemented ModMed Ophthalmology’s all-in-one suite with dedicated training and project support and executed a staged go-live across locations. The new system delivered faster, more reliable charting (repeat visits in about 30 seconds), simpler check-in and insurance capture, streamlined billing with accurate aging and claims processing, and an improved patient experience and operational efficiency.

Eye Care Center of Northern Colorado

Justin Kanof

Eye Care Center of Northern Colorado