Case Study: Sara Dickie achieves streamlined operations and practice growth with Modernizing Medicine's Healthcare IT Suite

Dr. Sara Dickie Opens Her Practice and Streamlines Operations with ModMed

In 2022 a Chicago plastic surgeon opened Surgical Aesthetics + Reconstructive Arts after more than a decade in group practice and needed a unified clinical and business platform to launch and scale her new office. Her priorities were efficient, accurate documentation and coding, easy front-desk scheduling and billing, better retail inventory visibility, and reliable team communication to prevent gaps in the patient journey.

She implemented ModMed’s suite—EMA EHR, Practice Management, ModMed Pay and Inventory Management—which delivered suggestive coding for faster, same-day notes, a user-friendly PM for scheduling and patient balances, Intramail and tasking for seamless staff communication, and robust inventory and payment reporting. The outcome was streamlined workflows, improved retail tracking, lower A/R, greater office transparency, and measurable practice growth with higher staff and patient satisfaction.

Sara Dickie

Sara Dickie

Managing Director