Case Study: Delray Dermatology and Cosmetic Center achieves 50% more patients and 30% higher cosmetic sales with Modernizing Medicine's Healthcare IT Suite

Delray Dermatology expands operations and sees 50% more patients with ModMed Dermatology’s suite

Delray Dermatology + Cosmetic Center, a full-service dermatology and cosmetic practice in Delray Beach led by Dr. Francesca Lewis, faced operational limits from using four separate vendor systems. The disconnected tools caused collection errors, inventory miscalculations, unreliable reminders and inefficient workflows that reduced patient throughput, increased no-shows and constrained growth.

By adopting the ModMed Dermatology suite—Practice Management, Inventory Management and Patient Engagement—and receiving hands‑on implementation support, the practice consolidated workflows, simplified reconciliation and improved patient reminders and self‑scheduling. The result: more accurate inventory and smoother operations, a 30% monthly increase in cosmetic sales, a 50% rise in patients seen daily, fewer no‑shows and the ability to scale staff and locations.

Delray Dermatology and Cosmetic Center

Francesca Lewis

Medical Director