Case Study: Danville Dermatology achieves a 20% increase in net collections and reduced A/R with Modernizing Medicine's Healthcare IT Suite

Danville Dermatology Increases Collections and Efficiencies with modmed Dermatology’s Revenue Cycle Management

Danville Dermatology, a 35‑year practice in Danville, KY specializing in general, surgical and cosmetic dermatology, faced growing in‑house billing challenges as the practice expanded. With rising accounts receivable, increasing denials and limited staff time—especially for the office manager who was handling billing in addition to operations—the clinic needed a revenue cycle solution that integrated with their specialty EHR and went beyond basic medical billing.

They implemented Modernizing Medicine’s modmed Dermatology RCM integrated with the EMA EHR, giving them dermatology‑certified coders, a dedicated account manager, automated ICD‑10 coding and patient courtesy calls. The practice saw denials fall from over 15% to 2%, net collections rise by 20% in under three months, significantly reduced A/R, and improved operational efficiency and real‑time visibility—allowing staff to focus on patient care.

Danville Dermatology

Marie Miller

Office Manager