Case Study: Craig Austin Dermatology increases patient volume and improves operations with Modernizing Medicine's Healthcare IT Suite

Craig Austin Dermatology Increases Patient Volume and Improves Business Operations With the Help of ModMed® Dermatology

Craig Austin Dermatology, a medical and aesthetic dermatology practice in Fishkill, N.Y., was running out of space for paper charts and needed a more efficient way to support growth. After trying an EHR that was difficult to use and lacked integrated payment processing, the practice looked for a better dermatology EHR and practice management solution.

Craig Austin Dermatology implemented Modernizing Medicine’s Healthcare IT Suite, including EMA, Practice Management, and Analytics. With onsite training and a smooth rollout, the practice streamlined workflows, increased patient volume from 715 to 900 patients per month without adding staff, cut billing readiness from six weeks to two days, and achieved a 30% increase in revenue.

Craig Austin Dermatology

Ian Austin

Practice Administrator