Case Study: Charleston GI achieves higher patient payments with Modernizing Medicine’s Healthcare IT Suite

Charleston GI increased patient payments with ModMed solutions

Charleston GI, a gastroenterology practice with four clinics, three endoscopy centers, and 18 providers, was looking to improve revenue cycle performance, patient experience, and communication while reducing manual work. The practice replaced its previous system with Modernizing Medicine’s Healthcare IT Suite, using gGastro and Klara patient collaboration tools.

Modernizing Medicine’s Healthcare IT Suite helped Charleston GI streamline operations into an all-in-one system, cut down on manual tasks, and simplify patient communication. As a result, the practice saw an 88% increase in clinic patient payments, a 20% increase in endoscopy center payments, a 30% reduction in patient check-in time, and a 50% decrease in procedure touchpoints.

Charleston GI

Sherry Searson

Business Services Manager