Case Study: Affiliated Dermatology improves patient collections with Modernizing Medicine's Healthcare IT Suite

Bone and Joint Center of California Switches to the All-In-One ModMed® Orthopedics Suite

Affiliated Dermatology wanted to improve patient collections and modernize payment plan management, moving away from manual Excel-based processes that caused errors and wasted staff time. They were already using Modernizing Medicine's Healthcare IT Suite, including EMA and the PM system, and were interested in adding ModMed Pay as an integrated payment solution.

Modernizing Medicine's Healthcare IT Suite implemented ModMed Pay to automate payment plans, process credit cards in-system, and offer options like text-to-pay, online quick pay, Patient Portal payments, and kiosk payments. The result was a streamlined workflow that let non-billing staff handle payment plans, reduced manual work, improved the patient payment experience, and increased online payments by $10K per week within about one month.

Affiliated Dermatology

Richard L. Averitte

Affiliated Dermatology