Case Study: Avant Concierge Urology doubles patient volume and boosts collections with Modernizing Medicine's Healthcare IT Suite (ModMed Urology)

Avant Concierge Urology Increases Patient Volume and Collections With the Help of ModMed® Urology

Avant Concierge Urology, a Central Florida urology practice, struggled with slow, fragmented workflows from using multiple EHRs and wanted a single solution to speed documentation and streamline operations. The practice implemented ModMed Urology to replace three disparate systems with a urology-specific platform tailored to clinical and administrative needs.

Using ModMed’s EMA, PM and ModMed Pay—plus features like one-click Protocols, automated coding, patient portal access, appointment reminders and pharmacy import—the practice doubled and sometimes tripled daily patient throughput, brought billing in‑house, and raised collections from the 70% range to the upper 90% (with collections now in the ~$2M range). Faster, same-day billing, fewer denials, reduced staffing costs and improved efficiency also delivered higher revenue and better work–life balance for the provider.

Avant Concierge Urology

Sijo Parekattil

Founder