Case Study: Apex Dermatology increases patient volume and revenue capture with Modernizing Medicine's Healthcare IT Suite

Apex Dermatology increases patient volume and revenue capture with ModMed

Apex Dermatology, a growing dermatology practice, needed a better way to support expansion after years of using the same EHR. As patient volume increased, providers struggled to see more patients without reducing care quality, and revenue capture became inconsistent. The practice turned to Modernizing Medicine's Healthcare IT Suite, specifically ModMed, to improve clinical workflows, billing, and patient engagement.

Modernizing Medicine's Healthcare IT Suite implemented its all-in-one platform to streamline documentation, connect clinical notes to billing, and improve patient communication. The results included a 60% increase in patient volume, a 39% year-over-year increase in revenue capture with ModMed Pay, and a reduction in note finalization time from 5–7 days to 24–48 hours. Patient engagement also improved, with portal usage up 31% and app usage up 37.5%.

Apex Dermatology

Jessica Biello

Director of Patient Care