Case Study: RealSkin Dermatology achieves $80K recovered revenue and 30% increase in patient payments with Modernizing Medicine's Healthcare IT Suite

RealSkin Dermatology improves financial health and patient communication with ModMed

RealSkin Dermatology, founded by Dr. Russell S. Rowe in Texas and grown to six providers across 10 locations, needed better control of finances, cleanup of unpaid claims, more efficient cloud-based operations, and improved patient communication and payment options.

They implemented ModMed’s integrated suite—EMA, Practice Management, ModMed BOOST RCM, ModMed Pay, and Patient Collaboration with Klara—resolving unpaid claims and recovering $80,000, increasing patient payments by 30% via text notifications, and improving billing, coding documentation, clinical workflow efficiency, and overall patient satisfaction.

RealSkin Dermatology

Tiffany Walsh

Business Manager