Case Study: Arizona Desert ENT achieves improved coding, increased productivity, and better patient care with Modernizing Medicine's Healthcare IT Suite

Arizona Desert ENT Specialists improves coding, productivity and patient care with ModMed

Arizona Desert ENT Specialists faced inefficiencies from paper-based workflows that hurt accuracy and productivity: providers were rushing visits and unsure about coding, while administrative staff struggled with bottlenecks in surgery and allergy scheduling across two locations. The practice needed a specialty-specific EHR to connect operations and improve coding alignment with care.

They implemented the ModMed ENT platform and ModMed Pay to centralize management, streamline scheduling and billing, and provide suggested coding guidance. As a result, the practice increased patient volume by 10% across two offices, boosted revenue capture with online payments, reduced claim denials, and lowered administrative workload while improving provider productivity.

Arizona Desert ENT

Belinda Cano

Practice Administrator