Case Study: Cincinnati Plastic Surgery achieves higher patient satisfaction and improved productivity with Modernizing Medicine's Healthcare IT Suite

Cincinnati Plastic Surgery enhances patient satisfaction and improves productivity with ModMed and Klara

Cincinnati Plastic Surgery, which provides cosmetic and reconstructive procedures and nonsurgical treatments, faced inefficiencies from a 15‑year‑old system and continued reliance on paper charting, consents, and intake forms. The practice sought an intuitive, cloud‑based all‑in‑one solution to reduce administrative burden, speed documentation, and improve the patient experience.

They implemented ModMed’s suite — EMA EHR, ModMed Practice Management, ModMed Pay, and Patient Collaboration with Klara — and streamlined workflows. As a result the team saved 4+ hours weekly, increased patient reviews by 30%, grew patient volume up to 10%, and saw improved efficiency, productivity, cash flow and patient satisfaction.

Cincinnati Plastic Surgery

Kurtis W. Martin

Cincinnati Plastic Surgery