Case Study: Mile Two achieves 93% employee adoption within 60 days with Modern Health

Three strategies to increase employee adoption of a mental health care program

Mile Two, a midsized custom software development company, partnered with Modern Health in summer 2022 after deciding a traditional EAP didn’t meet their employees’ needs. They sought faster access to care and Modern Health’s suite of services — including one-on-one care, specialized coaching, digital resources, and community “Circles” — to better support employee mental well-being.

Modern Health helped Mile Two execute a multi-channel launch (Slack, intranet, all-hands), used social proof from staff stories, and ran a sign-up raffle while tracking usage in Modern Health’s Insights Hub. The approach drove strong adoption: 93% of employees who signed up used at least one care modality within the first 60 days, and Modern Health continues to monitor engagement and provide on-demand resources to sustain participation.

Mile Two