Case Study: Marqeta boosts employee well-being with Modern Health

Modern Health Supports Marqeta Through Its IPO and Stressful World Events

Marqeta, a high-growth payment card issuer preparing for its IPO, faced rising employee burnout and mental health challenges exacerbated by the shift to remote work and stressful world events. Their existing Employee Assistance Program was unresponsive, prompting an urgent, off-cycle search for a new solution. They partnered with Modern Health to implement its comprehensive mental health and well-being platform.

Modern Health provided an app-based solution offering immediate access to various care options, including 1:1 coaching and therapy, self-serve digital programs, and provider-led group sessions. The implementation was highly successful, with 28% of Marqeta's workforce registering for the benefit. Key results include 44% of those members utilizing regular 1:1 care and 57% using two or more modes of care. Modern Health became an essential anchor for employee well-being, providing critical support through the company's IPO and beyond.

Marqeta

Geoffrey Valentine

Global Benefits Manager