Case Study: CEBT improves member well-being with Modern Health

CEBT improves well-being for 89% of members with Modern Health

CEBT, a multiemployer trust providing employee benefits to public entities in Colorado, faced the challenge that its existing Employee Assistance Program (EAP) was insufficient for its members' growing mental health needs. Their priorities for a new partner included timely access to care, affordability, and coverage for adolescent dependents, which led them to partner with Modern Health and launch its comprehensive mental health service.

Modern Health implemented its solution using a multi-pronged launch approach for CEBT's diverse population, which included educational resources, training sessions, and ongoing support for benefits teams. The results were significant, with 89% of members reporting improved well-being, an average provider satisfaction rating of 4.9/5, and an average wait time for care of less than one day. Modern Health also achieved a 41% digital engagement rate among members.

CEBT