Case Study: Harper College improves family registration and parent experience with Modern Campus Lifelong Learning

Reimagining Family Registrations Transforming the parent experience at Harper College

Harper College’s Division of Workforce Solutions, Harper CE, needed a better way to manage registrations for youth programs, summer camps, and enrichment courses. Unlike traditional continuing education, the customer is often the parent, who may need to enroll multiple children, manage contact details, and handle payments and applications from one place. Modern Campus provided the Lifelong Learning Customer Lifecycle Management platform to address these family-focused registration challenges.

With Modern Campus’ Lifelong Learning platform, Harper CE added family checkout, centralized family self-service, online application management, discount codes, and contextual upsell options. The solution streamlined enrollment, reduced paperwork, and gave staff real-time reporting and more efficient workflows, while improving the parent experience and helping Harper CE position itself for future growth.

Harper College

Mark Mrozinski

Assistant Vice President of Workforce Development and Executive Dean of Community Education