Modern Campus
56 Case Studies
A Modern Campus Case Study
Harper College's Division of Workforce Solutions (Harper CE) was facing a significant challenge in serving its non-traditional adult student base. It was using an administrative-focused system, designed for traditional students, which created a cumbersome and fragmented online experience. This was a major barrier for their students, who expected a modern, self-service, and seamless digital process akin to commercial retail sites, leading to low online registration rates and risking student attrition.
To address this, Harper College implemented the Destiny One platform from Modern Campus. This solution provided an intuitive, Amazon-like registration and student portal experience, which drastically simplified the process for learners. The measurable impact was substantial: online registrations increased by 63% within the first three months, and the overall rate of online processing jumped from 35% to 93%. This not only met student expectations but also freed up staff from administrative tasks, saving countless hours and positioning the division for future growth.
Mark Mrozinski
Assistant Vice President of Workforce Development and Executive Dean of Community Education