Case Study: Western Continuing Studies boosts efficiency and student experience with Modern Campus Destiny One

How Destiny One by Modern Campus helped increase operational efficiency and improve the student experience at Western Continuing Studies

Western Continuing Studies, a non-traditional and adult education provider at Western University, needed a better way to manage its wide range of courses and registrations. Staff were spending too much time on manual, repetitive processes, especially around enrollment, which limited their ability to focus on higher-value student support and course development.

Modern Campus implemented Destiny One, a student-centric software platform designed for non-traditional higher education, to automate registrations, improve conversion workflows, and provide better reporting. The results included a jump from 40% to 90% of registrations completed online, a 25% immediate conversion rate from automated enrollment emails, and access to 150 ready-made reports that gave Western Continuing Studies greater visibility into enrollment trends and operations.

Western Continuing Studies

Carolyn Young

Director of Continuing Studies