Case Study: Virginia Cooperative Extension improves program access and online registration with Modern Campus Destiny One

Destiny One at Virginia Cooperative Extension

Virginia Cooperative Extension (VCE), the outreach program of Virginia's land-grant universities, faced significant challenges managing its highly decentralized network of over 107 field offices. This structure, while agile for addressing local needs, created obstacles including an inaccessible catalog of program offerings, inconsistent business practices, and a sub-optimal experience for students seeking to register and pay for courses. To solve this, VCE turned to Modern Campus and its student lifecycle management platform, Destiny One.

By implementing Modern Campus's Destiny One, VCE centralized its administrative functions while preserving local programming autonomy. The solution provided automated workflows for course creation, a centralized and searchable public catalog for all offerings, and a secure eCommerce system for online registration and payment. This gave VCE greater transparency, improved marketing capabilities, and delivered the modern, seamless experience students expected, ultimately allowing the extension to reach a wider audience and fulfill its mission more effectively.

Virginia Cooperative Extension

Neal Vines

Director of Information Technology