Case Study: UCLA Extension achieves scalable lifelong learning growth with Modern Campus Destiny One

Destiny One at UCLA Extension

UCLA Extension, a large continuing education provider, needed a management system that could support its significant scale and facilitate future growth. The institution required a solution to improve service delivery, enhance marketing, and create a seamless student experience. They turned to Modern Campus and implemented its Destiny One customer lifecycle management platform.

Modern Campus delivered the Destiny One system, emphasizing a true partnership rather than a simple vendor relationship. This involved consistent, high-quality support through implementation and beyond, including strategic Operational Health Check engagements. The solution automated manual processes, improved staff satisfaction and confidence, and provided the reliable infrastructure needed to launch new initiatives like UCLA Global Online, ensuring the institution would not outgrow the software.

UCLA Extension

Matt Robinson

Program Services Manager