Case Study: Zettl achieves a unified management system with Q.wiki by Modell Aachen

Zettl - Customer Case Study

Zettl GmbH, a multi-sector company operating in automotive, interior, medical technology, and IT systems, faced a challenge unifying its four distinct divisions under a single, integrated management system. Their previous system was complicated and time-consuming, leading to outdated documentation that provided minimal operational value. They sought a solution from vendor Modell Aachen, choosing their Q.wiki product to support certifications and deliver daily value to employees.

Modell Aachen's Q.wiki provided a central, intuitive knowledge platform that streamlined Zettl's operations. The results were significant: a short 12-day implementation, a doubling of documented work instructions, and a dramatic drop in weekly approval workflows from 110 to just 35. The platform became a daily tool for employees, evidenced by 18,000 monthly page views, making certification preparation easier and driving continuous improvement across all business units.