Case Study: Silicon Austria Labs achieves centralized, collaborative process management with Q.wiki from Modell Aachen

Silicon Austria Labs - Customer Case Study

Silicon Austria Labs (SAL), Austria's leading research center for electronics-based systems, was facing challenges with scattered and inconsistent process documentation on their previous SharePoint system. This led to confusion over locating the latest versions of documents and a general lack of clarity. The company chose Q.wiki from vendor Modell Aachen for its intuitive interface, collaborative concept, and superior value.

The solution from Modell Aachen involved implementing Q.wiki to create a centralized, streamlined single source of truth for process management. The results included a significantly more active and agile process landscape, with over 7,000 page views and 91 approved process changes recorded in a single month. The implementation also enabled the partial automation of three key processes and fostered widespread company-wide collaboration, making information easier to find and processes run more smoothly.

Silicon Austria Labs

Peter Jakubitz

Head of Operational Excellence