Case Study: Schweitzer-Chemie achieves process-oriented documentation and audit readiness with Q.wiki from Modell Aachen

Schweitzer-Chemie - Customer Case Study

Schweitzer-Chemie GmbH, a medium-sized water treatment company, faced a challenge with its scattered and departmentally-siloed documentation. This led to difficulties in locating information, duplicated content, and unclear responsibilities. They aimed to centralize their rules and documentation and shift from departmental to process-oriented thinking. To achieve this, they chose the Q.wiki software from the vendor Modell Aachen.

The solution implemented by Modell Aachen involved a tailored implementation of Q.wiki, which provided an intuitive, centralized platform for process documentation. The result was a fully integrated, process-oriented management system that is easy to maintain and keeps information audit-ready. The implementation was completed in just 20 days for a cost of 33,146 euros, and the system now receives an average of 16,000 monthly hits from users.

Schweitzer-Chemie

Ute Kienzle

Organizational Development/QM