Case Study: HEAD acoustics achieves audit-ready process management with Modell Aachen’s Q.wiki

HEAD acoustics - Customer Case Study

HEAD acoustics, a global leader in acoustic analysis and testing, faced the challenge of managing its complex process landscape through static Office documents, which were inefficient and difficult to update. This made preparing for important ISO and TISAX certifications cumbersome. The company sought a solution from vendor Modell Aachen to make its processes more transparent, efficient, and accessible across the entire organization.

Modell Aachen implemented its Q.wiki software, which consolidated all process information into a central, collaborative platform. The solution provided built-in approval workflows and became the company's trusted source for information. As a result, HEAD acoustics successfully achieved multiple certifications and, most notably, secured an 86% monthly active usage rate from its workforce, proving the solution was deeply integrated into daily operations.

HEAD acoustics

Tobias Höß

IMS Representative