Case Study: Franke GmbH achieves digital process management with Q.wiki from Modell Aachen

Franke GmbH - Customer Case Study

Franke GmbH, a manufacturer of rolling bearings and linear systems, faced a challenge with its outdated, centrally-managed documentation system. Their processes were difficult to update and navigate, making the information largely irrelevant for daily work and hindering their broader digital transformation goals. They chose Q.wiki from vendor Modell Aachen to serve as a modern, intuitive management system that would empower every employee to shape and improve processes.

The solution implemented by Modell Aachen, Q.wiki, became the company's central knowledge hub. Its Generator module allowed Franke to independently digitize internal workflows. The platform proved particularly invaluable during the COVID-19 pandemic, ensuring all employees had remote access to the latest processes. The implementation was rapid and affordable, taking only 20 days and costing 25,000 euros, and the platform now sees nearly 15,000 monthly hits from its users.