Case Study: Christian Karl Siebenwurst GmbH & Co. KG transforms quality management with Q.wiki from Modell Aachen

Christian Karl Siebenwurst GmbH & Co. KG - Customer Case Study

Christian Karl Siebenwurst GmbH & Co. KG had a quality management system based on static Word and Excel files, which created a significant gap between documented procedures and actual daily practice. This fragmented system lacked everyday usability and transparency, isolating valuable knowledge in conversations and emails. The company needed to shift from static, top-down documentation to a dynamic and collaborative process management system. To solve this challenge, they implemented the Q.wiki software from vendor Modell Aachen.

Modell Aachen's Q.wiki solution introduced a collaborative, wiki-based platform that enabled true cross-departmental dialogue and co-creation of processes by employees. This shift empowered employees to take ownership and ensured process knowledge was visible and continuously improved. The implementation was highly successful, with a measurable impact of over 16,000 system accesses per month and rising, making Q.wiki a cultural and technical cornerstone of the organization's management system.