Case Study: ConMed Corp. achieves lower rebate costs and better pricing accuracy with Model N

Global Medical Technology Company Optimizes Revenues by Increasing Accuracy of Rebate and Contract Pricing Processes

ConMed Corp., a $630M medical technology company based in Utica, NY with 3,000 employees, faced revenue leakage tied to distributor rebates and inconsistent contract pricing. The company needed better controls to enforce pricing floors, streamline approvals, and accurately measure customer compliance across its surgical and monitoring product lines.

ConMed implemented the Model N Commercial Suite (Contracts/Pricing, Sales, Distributor Rebates, Compliance) with implementation partner Kanbay, integrating with its ERP to replace error-prone spreadsheets and unify rebate tracing. The solution improved pricing accuracy, tightened rebate controls, enabled compliance measurement, and delivered significant reductions in rebate spend with a positive ROI measured in months.

ConMed Corp.

Robert Shallish

Chief Financial Officer